"We have everyone's best interest at heart, but we will not tolerate abusive behaviour towards our hardworking staff."

Innovate Dorset is committed to creating a safe and nurturing environment for children and young people to engage in formal and informal education. We aim to cultivate lifelong learning skills, recognise and nurture potential, and encourage participation through creative and enriching sessions, striving for adventure and excellence while ensuring the well-being and safety of all individuals involved.

Respecting the dignity and well-being of every person is at the core of our values. We believe that interactions between our staff and external individuals, including parents and other professionals, should be conducted respectfully, calmly, and considerate, regardless of the situation. We expect open and constructive communication that promotes a positive and collaborative environment.

In order to maintain a healthy and supportive atmosphere, it is essential that our staff members are not subjected to any form of abusive or intimidating behaviour. We understand that there may be instances where individuals feel emotionally charged or need to convey the urgency of a problem. However, it is important to remember that such emotions should never manifest as abusive or disrespectful behaviour towards our hardworking staff.

As a company, we have implemented a zero-tolerance policy towards abusive behaviour directed towards our staff members. We are committed to taking the necessary steps to protect our staff's well-being and maintain a harmonious working environment.

In the event that an individual engages in abusive or intimidating behaviour towards our staff, Innovate Dorset Ltd will take appropriate action to safeguard our employees. This may include:

• Refusing further interaction: We reserve the right to discontinue any further communication or engagement with an individual who exhibits abusive behaviour towards our staff.

• Blocking numbers or email addresses: To ensure the well-being and mental health of our staff, we may choose to block the contact information of individuals who engage in abusive behaviour.
  

• Reporting to relevant employers or authorities: If necessary, we will report instances of abusive behaviour to the relevant employer or authority in accordance with legal and ethical guidelines.

Innovate Dorset Ltd is dedicated to creating a positive and respectful environment for our staff members to thrive. We believe everyone's best interests are served when we foster a mutual respect and support culture. We are grateful for our staff's dedication and hard work and are committed to their well-being.

By upholding our zero-tolerance policy against abusive behaviour, we ensure that Innovate Dorset remains a safe and inclusive space for all individuals involved. Together, let us continue to inspire, educate, and empower the children and young people we serve.